General subscription terms
Last updated: June 7, 2026
Courtesy translation — the French version prevails.
These terms govern the subscription to the Echo TCG point-of-sale and management software (the “Service”), published by Paul Hilmarcher — Echo Studio Agency, sole trader (French “micro-entreprise”):
- Registered office: 29 Route du Revoireau, 38790 Saint-Georges-d'Espéranche, France
- SIRET: 883 750 143 00033
- Email: contact@echo-studio-agency.fr
- Website: https://echotcg.fr
They are intended exclusively for professional customers (shops).
1. Purpose
The Service is an online (SaaS) point-of-sale and management software for trading-card-game shops. The subscription grants a personal, non-exclusive, non-transferable right to use the Service for the subscribed period.
2. Subscription and account
Subscription is completed online. The customer warrants the accuracy of the information provided and the legal existence of its professional business. Each shop has a manager account; the customer is responsible for the confidentiality of its credentials and for the use made by its employees.
3. Prices, VAT and payment
- •Plans, per shop: Starter €49/mo, Pro €99/mo, Business €169/mo. No commission is taken on the customer's sales.
- •Under article 293 B of the French CGI, VAT is not applicable (basic exemption); the mention “TVA non applicable, article 293 B du CGI” appears on invoices. Should the publisher cease to benefit from this regime, prices will be increased by VAT at the applicable rate, which the professional customer may recover under ordinary law.
- •Payment is made by card via the provider Stripe, by recurring monthly charge in advance. No card data is stored by the publisher.
- •Invoices are issued in compliance with the applicable electronic-invoicing rules between taxable persons (transmission via an approved platform, per the legal schedule in force).
- •The publisher may change its prices. Any change is communicated at least 30 days in advance and applies from the next monthly period; a customer who refuses it may cancel under article 4.
- •In the event of non-payment, access may be suspended after an unsuccessful reminder.
4. Term and termination
The subscription has no minimum term and renews monthly. The customer may cancel at any time; cancellation takes effect at the end of the current period, with no refund. The publisher may terminate for serious breach or non-payment after a 15-day formal notice.
5. Professional use — withdrawal
The Service is intended exclusively for professional use. Contracts are concluded at a distance between professionals: the consumer right of withdrawal does not apply. The professional customer acknowledges subscribing for its business needs and waives, as far as the law permits, the benefit of article L. 221-18 of the Consumer Code. As a commercial gesture, the publisher may offer a free trial and/or pro-rata refund on early termination; applicable conditions are stated at subscription.
6. Availability and support
The publisher has a best-efforts obligation and uses reasonable means to ensure availability, without guaranteeing the total absence of interruption. Support is available by email and, depending on the plan, by chat. Service levels per plan are stated on the Pricing page.
7. Tax compliance — cash-register software
The Service is designed to meet the inalterability, security, retention and archiving conditions of article 286-I-3° bis CGI. The publisher provides an individual compliance attestation conforming to the administration's model, stating the software name and version. It is updated at each change affecting the scope of the checkout functions. The customer keeps it and presents it in case of a tax audit. The customer remains responsible for its own tax obligations and proper use.
8. Personal data (GDPR)
For personal data processed through the Service, the customer acts as data controller and the publisher as processor under the GDPR. The publisher processes such data on the customer's documented instructions, solely to provide the Service, with appropriate technical and organisational measures (article 32 GDPR). The respective obligations, the list of sub-processors and any transfers outside the EU are set out in a Data Processing Agreement (DPA) compliant with article 28 GDPR; in case of conflict, the DPA prevails for personal data. The customer warrants having a legal basis for its own processing. Details are in the privacy policy.
9. Data portability and retention
The customer remains the owner of its data and may export it at any time. On termination, the publisher provides a full export, including the secured cash-register archives, so the customer can meet its 6-year legal retention obligation. The customer is responsible for keeping its own tax archives. The publisher keeps only the data strictly necessary for its own legal obligations, then deletes it. Ownership does not grant the right to delete or modify cash-register entries during the contract, which remain inalterable under article 7.
10. Intellectual property
The software, its code, interface and content remain the exclusive property of the publisher. The subscription grants only a right of use. The catalogues and game logos cited belong to their respective owners.
11. Liability
The publisher has a best-efforts obligation. Its liability is limited to direct and foreseeable damages from a proven breach, capped at the amounts paid over the last twelve (12) months. Indirect damages are excluded. These limitations do not apply in case of gross negligence, wilful misconduct, or where the law prohibits limitation. The publisher is not liable for non-compliant use by the customer or its staff, or for force majeure.
12. Force majeure
Neither party is liable for a failure resulting from force majeure under article 1218 of the French Civil Code (e.g. disaster, widespread network outage, major hosting-provider failure). The affected party informs the other promptly; if the impediment lasts beyond thirty (30) days, either party may terminate without indemnity.
13. References
The publisher may cite the customer's name or logo as a commercial reference only with its prior consent, which the customer may withdraw at any time for the future.
14. Changes to the terms
The publisher may amend these terms; the customer is informed by email or through the Service. Continued use after entry into force constitutes acceptance.
15. Governing law and disputes
These terms are governed by French law. In the event of a dispute, the parties will seek an amicable solution before any litigation; failing agreement, the dispute will be brought before the competent French courts.